COOKIE POLICY

This cookie policy sets out how gometrics instruments Ltd uses cookies and how we process any information that is generated from those cookies. gometrics instruments Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance our privacy policy and inline with the GDPR. gometrics instruments Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

CHANGING YOUR COOKIE CONSENT STATUS

You can always opt-out after giving consent by using the button below.

You current cookie consent status is: Accepted

**Please note, once you revoke your permission, you will be asked for permission again. Once you decline you will not be asked again for a substantial period of time.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

WHAT COOKIES DO WE USE?

What we don’t ask for permission for

We automatically use cookies for the purpose of improving your browsing experience and gathering anonymous aggregate data about how the website is being used. These cookies do not contain any personal information that could identify you as an individual. These cookies are essential for the smooth operation of the website. These cookies are provided from three sources.

  • Magento (Our web platform)
    These cookies are essential to ensure the website runs smoothly such as storing the contents of your shopping cart.
    View our list of cookies from Magento
  • Google Analytics
    These cookies track aggregate data about how you use our website such as time spent on pages and which pages visitors land on. We do not use/share your data with any other google marketing tools and any personal data is anonymised. We do not track demographics, personal interests and all parameters that could possibly send personal data are not tracked.
    View our list of cookies from Google Analytics
  • Hubspot – Functional only
    We only use essential cookies from Hubspot that check if you have received consent forms and if you have consented to the use of cookies that may identify you.
    View our list of cookies from Hubspot

For the exhaustive list of cookies we collect see the for this purpose please see our List of cookies we collect section. We do not collect or store your personal information when we use these cookies.

What we do ask permission for – Content Cookies

We also explicitly ask for your permission to use cookies that track your browsing activities and link them to identifiable personal information. We use these cookies to tailor your browsing experience and show tailored adverts and if you give us permission, contact you with relevant marketing material. These cookies are from the following sources;

  • Hubspot
    These cookies gather information on your browsing habits and attempt to link them to known information about you. If you legally qualify to receive marketing materiel, this information may then used to ensure communication are better targeted to your needs.
    View our list of consent cookies from Hubspot

If you do not supply us with permission, your activities are not tracked.

WHAT WE DO WITH THE INFORMATION WE GATHER?

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website

Hubspot

HubSpot tracks visitors using browser cookies. Every time a visitor lands on our website, HubSpot will check for the presence of an existing tracking cookie. If one does not exist, HubSpot spins up a unique cookie for that visitor and will log every page that person visits moving forward. If you accept permissions hubspot will take data from any form you submit on our website and associate it with the data gathered.

Here are a few things to be aware of in regards to how HubSpot handles tracking cookies:

  • Visitors will be tracked anonymously even before they become contacts. If and when a visitor fills out a form, HubSpot will associate their previous page views based on the tracking cookie.
  • If a visitor deletes his or her cookies, he or she will be considered a new visitor and will be assigned a new cookie. However, HubSpot will automatically deduplicate form submissions coming from the same email address, even if different browser cookies were associated with the submissions.
  • Since cookies are unique to a browser, if two people share a single computer, their submissions will be associated with the same contact record. This deduplication by cookie ensures that if a contact submits multiple forms on your website using different email addresses, all submissions will be associated with a single record in HubSpot since they are all from the same contact. Keep in mind that if you submit multiple test submissions from one browser with different email addresses, these submissions will overwrite each other on a single contact record in HubSpot due to the common tracking cookie. The best way to test submissions, if you don’t want them to be associated with the same contact, is to test using the private browsing mode of your web browser.
  • HubSpot will also attribute visits to a contact if the contact clicks a link in a tracked marketing email which directs to a page with the HubSpot tracking code installed. Lastly, the Tracking Code API can also be used to track visitors in HubSpot.

LIST OF COOKIES WE COLLECT WITHOUT YOUR PERMISSION

GOOGLE ANALYTICS
Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
AMP_TOKEN 30 seconds to 1 year Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_<property-id> 90 days Contains campaign related information for the user.
HUBSPOT
__hs_opt_out 2 years This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies.
__hs_do_not_track 2 years This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.
__hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. Session cookie
hs_ab_test Session cookie This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.
hs_lang_switcher_choice This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).
_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.
hs-messages-is-open 30 minutes This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity
hs-messages-hide-welcome-message 1 day
MAGENTO – OUR WEB PLATFORM
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

LIST OF COOKIES WE COLLECT WHEN YOU GIVE US PERMISSION

HUBSPOT – CONSENT (WE ASK YOUR PERMISSION)
__hstc 2 years The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk 10 years This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
__hssc 30 min This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc Session cookie Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
messagesUtk This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.